Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Growbase LLC, a California limited liability company doing business as "tingle.fan" ("we," "us," or "Tinglefan"), governing your use of the tingle.fan website, platform, and related services (collectively, the "Service").

By creating an account, accessing the Service, or otherwise using tingle.fan, you agree to these Terms. If you do not agree, do not use the Service.

The Service is currently in an invitation-only beta. Features, pricing, and availability may change without notice during the beta period.

You may use the Service only if all of the following are true:

• You are at least 18 years old.
• You can form a binding contract under applicable law.
• You are not prohibited from using the Service under any applicable law, including United States export controls, sanctions, or other regulations.

Tinglefan does not knowingly permit users under 18, and creator accounts must verify their age before publishing content.

You must provide accurate, current information when creating an account, and you must keep your login credentials secure. You are responsible for activity on your account, including activity by anyone you allow to access it. Notify us promptly at hello@tingle.fan if you suspect unauthorized use of your account.

We may suspend or terminate accounts at our discretion, including for violations of these Terms, suspected fraud, or risk to the platform or other users.

tingle.fan is a creator-monetization platform for ASMR creators. The Service enables:

• Creators to publish a personal page on tingle.fan, post audio and video content, define paid membership tiers, accept tips, and offer custom audio or video requests for one-time payment.
• Fans to subscribe to creator membership tiers, send tips, and request custom content from creators.

We provide the platform; creators are independent operators of their own content and offerings. tingle.fan is not the publisher of creator content.

If you are a creator on tingle.fan:

• You retain ownership of all content you post.
• You grant Tinglefan a worldwide, non-exclusive, royalty-free license to host, display, distribute, and otherwise process your content as needed to operate the Service. This license ends when you delete content or close your account, except as needed to comply with legal obligations or to maintain backups for a limited period.
• You agree to comply with our Content Policy (Section 7).
• You are responsible for the accuracy of information on your page (display name, bio, tier descriptions, custom-request fulfillment claims, and so on).
• You are responsible for fulfilling any custom video requests you accept within the timeline you stated.
• You are responsible for your own taxes on income earned through the Service. Tinglefan does not withhold or remit creator taxes.

If you are a fan on tingle.fan:

• You agree to make payments only with payment methods you are authorized to use.
• You agree not to chargeback or dispute legitimate transactions; the proper channel for disputes is hello@tingle.fan.
• You agree that you are paying for access to a creator's content or for a specific custom-content request, not for any guaranteed creative outcome.

You may not post or distribute through the Service:

• Sexually explicit content involving minors of any kind. We report such content to authorities under U.S. law (18 U.S.C. § 2258A).
• Explicit visual nudity, including pornography.
• Sexual content depicting non-consent, even fictionalized.
• Content that depicts or promotes illegal activity, violence, or harm to others.
• Content infringing third-party intellectual property (copyright, trademark, right of publicity, or similar).
• Content posted without the consent of any identifiable individual depicted.
• Hate speech or harassment targeting protected groups.
• Personally identifying information of other people (doxxing).
• Spam, fraud, or content used to scam users.
• Content that violates the policies of our payment processor (currently Stripe), including any restricted-business categories that apply to the Service.

We may remove any content and suspend or terminate accounts that violate this Content Policy. Repeated or severe violations result in permanent suspension. This list is non-exclusive; we may take action on content that, in our judgment, harms users or the platform even if it is not specifically listed.

Platform fee. Tinglefan charges a flat 5% platform fee on creator earnings (subscriptions, tips, and custom content payments). Standard payment processing fees from Stripe (currently approximately 2.9% + $0.30 per transaction) apply on top of the platform fee. Fees may change with notice.

Payouts to creators. Creator earnings are paid out via Stripe Connect once the creator has completed Stripe's onboarding (identity verification and tax documentation). Tinglefan does not custody creator funds during payouts; payments flow through Stripe.

Currency. All transactions are denominated in U.S. dollars (USD) during the beta. International availability and currencies may expand later.

Payment authority. By initiating a subscription or one-time purchase, you authorize Tinglefan and Stripe to charge your payment method for the amount due, and for any applicable taxes or fees.

Membership subscriptions are monthly recurring. You may cancel at any time from your account dashboard. Cancellation stops future renewals; the current billing period continues to its end (no proration).

We do not offer refunds for current or past subscription periods.

Custom video requests are paid up front when submitted. If a creator does not fulfill your accepted request within the timeline they stated, you may request a refund through hello@tingle.fan. Refunds are processed via Stripe to the original payment method.

If a creator declines your request, your payment is automatically refunded.

We do not refund for fan dissatisfaction with the creative direction of fulfilled requests, except where the delivered content materially does not match the agreed scope.

You may close your account at any time by emailing hello@tingle.fan or by using the in-product account-closure flow.

We may terminate or suspend your account, with or without notice, for:

• Violation of these Terms or our Content Policy
• Suspected fraud or unauthorized use
• Risk to the platform, other users, or our payment processors
• Legal or regulatory requirements

If your account is terminated, your access to the Service ends immediately. Creators forfeit unpaid earnings only in cases of fraud or material breach; otherwise unpaid earnings are paid out per the standard schedule.

If you believe content on tingle.fan infringes your copyright, send a takedown notice to hello@tingle.fan with the elements required by 17 U.S.C. § 512(c)(3): identification of the work, the infringing material, your contact information, a statement of good-faith belief, a statement of accuracy under penalty of perjury, and a physical or electronic signature.

We comply with the DMCA. Repeat infringers will have their accounts terminated.

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any creator content will meet your expectations.

To the fullest extent permitted by law, Tinglefan, Growbase LLC, and our officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Service.

Our total cumulative liability to you for any claim is limited to the greater of (a) the amount you paid us (net of amounts paid out to creators) in the twelve (12) months before the claim arose, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow these limitations; in those jurisdictions our liability is limited to the maximum extent permitted by law.

You agree to indemnify and hold harmless Tinglefan, Growbase LLC, and our officers, directors, employees, and agents from any claim, loss, or expense (including reasonable attorneys' fees) arising from (a) your content, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) your violation of applicable law.

Informal resolution first. Before filing any formal claim, contact us at hello@tingle.fan and give us thirty (30) days to resolve the dispute informally.

Arbitration agreement. Any unresolved dispute will be settled by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be held in San Francisco, California, or by video conference at your election. Each party bears its own attorneys' fees unless the arbitrator determines otherwise.

Small-claims exception. Either party may bring a claim in small-claims court for any dispute valued at or under $10,000 USD.

Class action waiver. You and we agree that any dispute will be resolved on an individual basis only, not as part of a class, collective, or representative action. The arbitrator may not consolidate claims.

Opt-out. You may opt out of this arbitration agreement by emailing hello@tingle.fan within thirty (30) days of first accepting these Terms. Your opt-out does not affect any other provisions of these Terms.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, and applicable U.S. federal law. Any litigation that is not subject to arbitration will be filed in the state or federal courts located in San Francisco County, California, and you consent to the exclusive jurisdiction of those courts.

We may update these Terms from time to time. If we make a material change, we will notify you by email or by a notice on the Service. Continued use of the Service after a material change means you accept the updated Terms. The "Effective" date at the top of this document indicates the most recent revision.

• Entire agreement. These Terms are the entire agreement between you and Tinglefan regarding the Service.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
• No waiver. Our failure to enforce any provision is not a waiver of that provision.
• Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for failures caused by events beyond reasonable control (natural disasters, government action, internet failures, and similar).
• No agency. These Terms do not create an agency, partnership, or employment relationship between you and Tinglefan.

Questions, notices, or disputes related to these Terms should be sent to:

Growbase LLC, dba tingle.fan
hello@tingle.fan